SOPs & Scripts

Contractor SOP templates: which procedures to write first

At a glance

Write first
Phone, dispatch, job closeout, truck stock
Format
One page, steps, owner, check
Free
SOP builder and template pack
Full library
Contractor Vault

Prices and rules change. Verify every item with the vendor or agency before you rely on it.

Short answer: Start with the procedures that cost money when they go wrong: answering and booking a call, dispatching, closing out a job, truck stock, and onboarding a new hire. Keep each to one page with numbered steps, an owner and a check. Use the free SOP builder to start; the Contractor Vault has the full editable library.

Updated October 12, 2026. Requirements and fees change; confirm with the agency named on this page.

An SOP is a written answer to a question that keeps coming back to the owner. Write them in the order they cost you money.

The first five

  1. Answering and booking a call.
  2. Dispatching the day.
  3. Closing out a job: invoice, photos, follow-up. See the daily job check.
  4. Truck stock and restock.
  5. A new hire's first week.

One page each

A title, who owns it, numbered steps, and how you check it was done. If it is longer, split it.

Free to start

The free SOP builder and template pack get you writing today.

The full library

The Contractor Vault is the complete editable library: CSR and call scripts, dispatch, recruiting, onboarding, job descriptions, skill evaluations, capacity pricing, fleet and safety. $399 a month, any state.

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Common questions

What SOPs does a contracting business need first?

Answering and booking calls, dispatching, job closeout, truck stock, and a new hire's first week.

How long should an SOP be?

One page: a title, an owner, numbered steps and a check.

Where can I get contractor SOP templates?

Start with the free SOP builder and template pack. The Contractor Vault has the full editable library.


About Contractor Lane

Contractor Lane is built and maintained by working home-service operators. Every legal or numeric claim on this page was checked against the official source listed below on 2026-10-12.

General educational information for contractors. Requirements and fees change. Contractor Lane is not a law firm, CPA, insurance agency, or licensing agency. Verify each item with the responsible agency.