Quick facts: Washington
- You pay
- Per lead, or a monthly budget, or both
- Pros per homeowner
- Up to four responses
- Initial term
- 90 days
- Response expected
- Every lead, ideally within 24 hours
- Refunds
- Credits, not card refunds
Fees, rules and rates change, often on July 1 and January 1. Verify every item with the responsible agency before you rely on it.
Short answer: Porch lets you buy leads individually, set a monthly budget, or both, and charges only for leads received that month. It limits each homeowner to four responses, has a 90-day initial term, expects a response to every lead ideally within 24 hours, and gives credits rather than card refunds.
Updated October 12, 2026. Requirements and fees change; confirm with the agency named on this page.
Porch alone vs Porch with Contractor Lane Operator
| What you get | Porch + Operator | Porch alone |
|---|---|---|
| Customers or jobs from Porch | Yes | Yes |
| Online mentor for your questions, any time | Yes | No |
| Pricing and profitability section | Yes | No |
| Marketing and lead-source guidance | Yes | No |
| Team training modules with quizzes | Yes, 79 modules | No |
| Phone and booking scripts | Contractor Vault, 30-day trial included | No |
| Business audit with a step-by-step plan | Yes | No |
| Cost | Porch lead costs + $79/month | Porch lead costs |
Porch details come from its own published pages, checked October 13, 2026. Operator does not replace Porch; it helps you get more from it.
Porch sells home improvement leads to pros. Here is how it works, in its own words.
In their own words
- “Buy leads individually, set a monthly budget and receive leads automatically, or combine both options.”
- “Each month, we only charge you for what you received that month.”
- “We limit the number of responses a homeowner receives for their project to four.”
- “Porch tells its homeowners that pros will call or message first.”
- “To ensure this, we have a 90-day initial term.”
- “You'll receive automatic lead credits if you meet our outreach requirements and you don't connect with the homeowner.”
- “No refunds to your credit card will be given.”
- “We require professionals to respond to every lead that they receive, ideally within 24 hours.”
The good
- Choose per-lead buying or a budget.
- A cap of four responses per homeowner.
- Automatic credits if you meet outreach requirements and still do not connect.
The watch-outs
- A 90-day initial term.
- No refunds to your card; credits only.
- You are expected to respond to every lead, ideally within 24 hours.
Questions to ask before you pay
- Is the lead exclusive, or sent to other pros? How many?
- Do I get the customer's phone number and email?
- What counts as a billable lead, and how do I get credit for a bad one?
- Is there a contract, minimum term or budget commitment?
- Can I limit job types, areas and hours?
How to get more out of it
- Respond in minutes. The first useful reply usually wins. See calls while you are on a job.
- Use a short reply and booking script. See the CSR script.
- Quote a clear service fee. See service call fees.
- Follow up the same day, and again two days later.
- Track cost per booked job. See are paid leads worth it.
Where Contractor Lane Operator fits
Use Porch? Operator helps you get more out of it: an online mentor for your questions, pricing and profitability, marketing and lead-source guidance, team training, and a business audit with a step-by-step plan, for $79 a month, cancel anytime. You can piece this together from a dozen searches, or have it in one place.
See every option side by side in contractor lead sources compared.
Checked October 13, 2026 against the company's own published pages. Platforms change pricing and rules often; confirm before you spend.
This page describes the company only from what it publishes about itself. It is not a review and makes no claim about the quality of its service. Contractor Lane is not affiliated with it.
Want it handled, not just explained?
Operator is the AI business coach for contractors.
A business audit and a plan, an online mentor you can ask any time, team training for your crew, and deadline reminders. $79/month, any state, cancel anytime.
Common questions
Does Porch have a contract?
Porch's FAQ says it has a 90-day initial term.
How many pros does Porch send a homeowner?
Porch says it limits responses to four per project.
Sources
Official pages checked on 2026-10-12.